/* WhatsApp-style conversation workspace; Cloud API transport remains inactive. */
.layout #inbox-root{border-radius:12px;border:1px solid #d5dfdc;box-shadow:0 6px 24px #17382e0a}.layout .inbox-status{background:#fff;color:#344b44;padding:13px 20px;border-bottom:1px solid #dce5e1;gap:12px}.layout .inbox-status strong{font-size:14px}.layout .inbox-status span{font-size:11px;color:#61786d}.layout .inbox-status small{font-size:10px;color:#497564}.layout #bot-notice:empty{display:none}.layout .inbox-grid{grid-template-columns:300px minmax(0,1fr);min-height:680px}.layout .inbox-sidebar{background:#fff;padding:0 14px 16px;min-width:0;border-right:1px solid #dfe6e3}.layout .inbox-list-head{padding:20px 0 14px}.layout .inbox-list-head h2{font-size:23px;letter-spacing:-.5px;margin:0}.layout .inbox-list-head button{background:#e7f5ef;color:#087f62;border:none;border-radius:18px;font-size:11px}.layout #inbox-search{background:#f0f2f5;border:0!important;border-radius:9px!important;padding:12px;font-size:12px}.layout #inbox-filter{border:0!important;background:#e7f5ef;color:#18755e;border-radius:20px!important;width:auto;max-width:100%;padding:7px 14px;font-size:12px}.layout #inbox-list{max-height:560px}.layout .inbox-item{border-radius:8px!important;padding:14px 8px!important;margin:0;border-bottom:1px solid #f0f3f2!important;align-items:center;gap:10px}.layout .inbox-item.selected{background:#e9edef}.layout .inbox-item:hover{background:#f2f5f4}.layout .chat-avatar{width:42px;min-width:42px;height:42px;border-radius:50%;background:#dce8e3;color:#4a7564;font-weight:600;font-size:13px}.layout .chat-list-text strong{font-size:13px;max-width:none;font-weight:600}.layout .chat-list-text small{font-size:11px;max-width:none;line-height:1.6;color:#667781}.layout .chat-list-meta{max-width:65px;flex-shrink:0;color:#667781;line-height:1.5}.layout .chat-list-meta b{background:#168c6c}.layout #inbox-chat{display:flex;flex-direction:column;min-width:0;background:#efeae2}.layout .chat-heading{background:#f0f2f5;padding:14px 20px;gap:12px;min-height:76px}.layout .chat-heading h2{font-size:16px;line-height:1.4;overflow-wrap:anywhere}.layout .chat-heading small{color:#667781}.layout .chat-toolbar{background:#fff;border-bottom:1px solid #e2e8e5;padding:10px 14px;gap:7px}.layout .chat-toolbar button{border-radius:16px;padding:6px 11px;font-size:10px;color:#436457;border-color:#dce7e2}.layout .watch-banner{background:#fff8d8;color:#71643e;font-size:11px;padding:10px 16px;line-height:1.6}.layout #inbox-chat .chat-messages{height:400px;min-height:260px;flex:1;background-color:#efeae2;background-image:radial-gradient(#c8c2b545 .8px,transparent .8px);background-size:18px 18px;padding:26px 7%;display:block}.layout .chat-bubble{position:relative;border:0;max-width:85%;padding:10px 13px 8px;border-radius:0 9px 9px 9px;background:#fff;box-shadow:0 1px 1px #0b141a22;margin-bottom:12px}.layout .chat-bubble.bot,.layout .chat-bubble.advisor{background:#d9fdd3;border-radius:9px 0 9px 9px}.layout .chat-bubble strong{font-size:10px;color:#20836a}.layout .chat-bubble p{font-size:13px;line-height:1.65;color:#111b21;margin:5px 0 6px;overflow-wrap:anywhere}.layout .chat-bubble small{display:block;text-align:right;color:#667781;font-size:9px}.layout .chat-compose{background:#f0f2f5;padding:12px 16px;border-top:1px solid #dfe5e2}.layout #inbox-send{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:end}.layout #inbox-send>label{grid-column:1/-1;display:flex;align-items:center;gap:12px;font-size:10px;color:#596e64}.layout #inbox-send select{width:auto;max-width:75%;font-size:11px;padding:5px 10px;margin:0;background:transparent;border:none!important}.layout #inbox-send textarea{margin:0;background:#fff;border:0!important;border-radius:12px!important;resize:vertical;min-height:48px;padding:13px;font-size:13px}.layout #inbox-send>.btn{background:#008069;color:#fff;border:0;border-radius:24px;min-height:44px;padding:10px 16px;box-shadow:none}.layout .chat-compose>small{display:block;padding-top:8px;font-size:10px;color:#687a71;line-height:1.5}.layout #inbox-chat>.inbox-empty{display:flex;flex:1;flex-direction:column;justify-content:center;align-items:center;background:#f0f2f5;border-bottom:5px solid #25a580;min-height:420px;color:#667781}.layout #inbox-chat>.inbox-empty h2{font-size:26px;font-weight:400;color:#41525d}.layout #inbox-details{grid-column:1/-1;border-left:0;border-top:1px solid #dfe6e3;background:#fff;max-height:none;padding:22px}.layout #inbox-details:empty{display:none}.layout .request-info>summary{font-weight:650;color:#315b4a;padding:4px;cursor:pointer}.layout .request-info[open]>summary{margin-bottom:18px}
@media(min-width:1550px){.layout .inbox-grid{grid-template-columns:310px minmax(0,1fr) 280px}.layout #inbox-details{grid-column:auto;border-top:0;border-left:1px solid #dfe6e3;max-height:850px;overflow:auto}}
@media(max-width:900px){.layout .inbox-grid{grid-template-columns:230px minmax(0,1fr)}.layout .chat-heading{flex-wrap:wrap;padding:12px}.layout .chat-heading>.pill{font-size:10px}.layout .chat-list-meta{max-width:49px}.layout .chat-list-text strong{font-size:12px}.layout .chat-avatar{width:34px;min-width:34px;height:34px}.layout .inbox-sidebar{padding-inline:10px}.layout .chat-compose{padding:12px}.layout #inbox-send{grid-template-columns:1fr}.layout #inbox-send>.btn{justify-self:end}.layout #inbox-send>label{flex-wrap:wrap}.layout #inbox-send select{max-width:100%}}
@media(max-width:650px){.layout .inbox-grid{display:block}.layout #inbox-list{max-height:220px}.layout .inbox-sidebar{padding:0 14px 12px}.layout #inbox-chat .chat-messages{height:390px;flex:auto}.layout #inbox-chat>.inbox-empty{min-height:240px}.layout .chat-list-meta{max-width:90px}.layout #inbox-send{grid-template-columns:minmax(0,1fr) auto}.layout .chat-bubble{max-width:92%}}
/* Keep history scroll inside the chat so the composer stays reachable. */
.layout .inbox-grid{align-items:start}.layout #inbox-chat{height:760px}.layout #inbox-chat .chat-messages{min-height:0;flex:1 1 0;overflow-y:auto}.layout .chat-heading,.layout .chat-toolbar,.layout .watch-banner,.layout .chat-compose{flex-shrink:0}
@media(max-width:650px){.layout #inbox-chat{height:720px}.layout #inbox-chat .chat-messages{flex:1 1 0;min-height:0}}
.layout .commercial-filters{display:flex;gap:6px;flex-wrap:wrap;margin:4px 0 12px}.layout .commercial-filters button{border-radius:16px;font-size:10px;padding:7px 10px;background:#f1f4f3;color:#586e64;border:1px solid transparent}.layout .commercial-filters button[aria-pressed="true"]{background:#d9f3e7;border-color:#99d5bb;color:#17664a}.layout .inbox-sidebar>small{display:block;font-size:10px;line-height:1.6;color:#687c73;margin-bottom:10px}.layout .linked-request{border:1px solid #dce8e2;background:#f6faf8;border-radius:12px;padding:16px;margin-bottom:20px}.layout .linked-request h4{margin:0 0 12px!important;color:#315b4a!important}.layout .linked-request>strong{font-size:13px}.layout .linked-request>small{display:block;line-height:1.6}.layout .linked-request>button{margin-top:14px;background:#fff;color:#17664a}.layout #request-review-detail:not(:empty){margin-top:16px}.layout #request-review-detail .live-notice{padding:14px}.layout #request-review-detail label:has(input[type="checkbox"]){display:flex;gap:8px;align-items:center}.layout #request-review-detail input[type="checkbox"]{width:auto;margin:0}
.layout #inbox-send{grid-template-columns:minmax(0,1fr) auto;align-items:center}.layout #inbox-send>.chat-send-button{display:grid;place-items:center;width:46px;height:46px;min-height:46px;padding:0;border-radius:50%;background:#008069}.layout #inbox-send>.chat-send-button:hover:not(:disabled){background:#006e5b}.layout #inbox-send>.chat-send-button svg{display:block}.layout #inbox-send>label{grid-column:1/-1}
.layout .message-receipt{display:inline-flex;align-items:center;vertical-align:middle;margin-left:5px;font-size:15px;line-height:1;font-weight:650;color:#687a80;letter-spacing:-4px;padding-right:4px}.layout .message-receipt.read{color:#087fb0}.layout .message-receipt.failed{color:#b52a3d;letter-spacing:0}.layout .message-receipt.test{font-size:9px;font-weight:400;letter-spacing:0}.layout .receipt-legend{font-size:11px;color:#52685c;margin-top:10px}.layout .receipt-legend summary{cursor:pointer}.layout .receipt-legend p,.layout .receipt-legend small{font-size:10px;line-height:1.6}.layout .receipt-legend ul{list-style:none;padding:0;display:flex;flex-wrap:wrap;gap:12px}.layout .receipt-legend li{display:flex;align-items:center;gap:8px}.layout .receipt-legend li>.message-receipt{min-width:23px}